Archive for the 'Business' Category


When did PayPal get so slow?

Wednesday, September 20th, 2006

When did paying for things by PayPal get so slow? I recently bought a couple of things off eBay and paid via PayPal. For days after I kept getting these payment reminder emails from eBay, but the website showed the payment as made. On closer inspection PayPal had marked the payment as pending. It seems now rather than doing an instant transfer PayPal uses something called echeque that takes 7-9 business days, that’s almost two weeks! It now takes twice as long as it does to write a real cheque, post it and clear into the seller’s bank account!

What’s really frustrating is that PayPal kept recommended to use a bank account rather than a credit card, or better yet keep money with them. But did they use the funds sitting in my PayPal account first? No. I assume credit card payments can’t be as slow, so I’ll be using them with PayPal in future, or better yet, another payment provider altogether.

Update: It turns out the e-cheque only applies if you don’t have a credit card registered. My credit card had expired, but I didn’t bother updating PayPal because I use my bank account. Once I updated it, the instant transfer option was back.

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Google Talk Aftermath

Tuesday, March 7th, 2006

I’m confused. I’m not sure what I just attended. Don’t get me wrong, it was an interesting talk by Vint Cert (which I’ll write up tomorrow), but I thought I was walking into a recruitment event. I even have the pad of paper with www.google.com/jobs printed along the bottom. Maybe I’ve been spoilt by the investment banking recruiting events I went to during university, but this just seemed like a missed opportunity for Google. You’re struggling to fill your London R&D centre, you get a hundred or more smart computing people in one room, why aren’t we being told about the great place Google is to work at, and all the interesting things we will be working on?

There were between five and ten Google employees there, I didn’t get a chance to speak to one of them but from what I overheard they were talking about Google in general rather than what is actually planned for the London office. I think part of the reason why I’m so disappointed was that I wanted to be tempted from my current job. I wanted to see this great office (it is very nice), with excited people, working on interesting problems, but I didn’t. From what I’ve read in the press and their job listings, Google plans to focus on mobile Internet in London but nothing tonight confirmed that.

On the bright side I did catch up with several people from my old department. The other reason I went along was to see if I could find any potential hires for the positions at Runtime, but that was a no go. There were some other people scouting too, and I found out from them that after the dot-com crash the number of computing graduates has fallen and a lot of them (from Imperial at least) are getting hovered up by banks. I guess that is the problem Google is having too. Straight after university people join an investment bank, get paid a lot of money, then decide they don’t like the work and quit but aren’t willing to take the pay cut to join a software company. Annoying but the way it is in London.

Well, that’s enough ranting for one night.

Update: I was wondering why there weren’t any Imperial undergraduates at the talk (just postgraduates). It turns out Vint Cerf gave the same talk a few hours earlier at IC.

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How long until Ocado go bust?

Thursday, March 2nd, 2006

When Ocado first came out in the UK they were great. You could book your the delivery time down to the hour, they’d actually have what you ordered in stock and their software was really easy to use. So I used them a few times but eventually decided I wasn’t so lazy that I wanted to spend a fiver for the privilege of doing my grocery shopping on my ass. Actually I think I ran out of free delivery vouchers.

Since then they bombard me with offers trying to entice me back. From these mails you get a rough idea what they need their average customer to spend per week to stay profitable. If I recall correctly it was initially spend £50 and get free delivery (normally £5). This was close enough to my typical spend (£20-£40 depending on how hungry I am when I shop) to get me to spend above £50. This gradually rose over time until the offer I received today:

Shop with Ocado and get a great gift!
     

Find a bottle of wine in your next order!
For deliveries by 11/03/2006

Dear Mr Barr,

March is already here, the year is flying by and we don’t want you to spend more time than necessary doing your weekly shopping. Place an order from the comfort of your favourite chair and we’ll give you a special gift and a little more time to do something else!

Simply place an order over £85 for delivery between Monday 6th and Saturday 11th March and we’ll add a free bottle of wine to your order.

We look forward to seeing you next week at www.ocado.com.

Neil Jewsbury Signature
Neil Jewsbury
On behalf of the Ocado Team.

     
Ocado footer image

Spend £85 and get a free nondescript bottle of wine? No free delivery any more, I guess that was too expensive. Clearly I’m no longer in their target market, who spends £85 a week on groceries? I know I could easily unsubscribe but I do find how their offers are getting less and less enticing when they’re trying to get me to spend more money very funny.

Update: This week’s offer is spend £90 and get two bottles of wine! I thought when someone was getting desperate the offer was supposed to get better.

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